Trust Score vs. Player Rating
Trust Score is the average of the six categories above — our own hands-on editorial score. Player Rating is a completely separate number, built entirely from real visitor votes in our comments and forum. Neither one feeds into the other, and a casino can score well on one while lagging on the other.
Why We Don't Let Casinos See Scores Early
A casino sees its review at the same time everyone else does — publishing draft scores for feedback would open the door to exactly the kind of negotiation this methodology exists to prevent.
How Ties Are Broken in Toplists
When two casinos land on the same Trust Score, our toplists order them by the underlying category scores next, then by review recency — never by anything commercial.
When We Recalculate a Score
A Trust Score updates automatically the moment we revise any of its six categories — a payout speed regression or a support improvement shows up immediately, with no manual re-scoring step in between.