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Curaçao Gaming Authority (CGA) Review

Curaçao's regulator since the 2024 LOK reform: real rules and mandatory free ADR at last, but little visible enforcement and a turbulent 2026.

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★★★★⯪
4.9/5 · 15 player ratings
🇨🇼
Curaçao Gaming AuthorityFormerly the Gaming Control Board
📜
LOK in forceSince 24 December 2024
⚖️
Free ADR required7 CGA-certified providers

👍 Pros

  • The LOK replaced the old master and sub-licence system with one regulator and non-transferable licences
  • Free ADR is mandatory, with seven CGA-certified providers
  • Deposit limits, cooling-off and self-exclusion of at least a year across all of an operator's brands
  • Complaints must get a reasoned answer within four weeks
  • Low licence cost, with public licence and enforcement registers

👎 Cons

  • No published fines, and no reasons given for 31 licence revocations
  • Only about a third of register entries hold a full licence; most are still under assessment
  • Licensing portal breached for nine months; the digital seal is affected
  • No rule ring-fencing player funds and no national self-exclusion scheme
  • Doesn't permit serving the UK, the Netherlands or other locally licensed markets

Rating Breakdown

Player Protection Standards
6.2
Enforcement Track Record
5
License Verification Tools
5
Complaint Resolution (ADR)
6.3
Transparency
5
Industry Reputation
4.8

License Types Offered

B2C Online Gaming Licence

For operators offering online games to players. Issued directly by the CGA for an indefinite period, after a provisional phase while the review is completed. Non-transferable.

B2B Critical Supplier Licence

For suppliers of critical services and goods, such as platforms and software that determine game outcomes. From 24 December 2026 licensees may only use licensed or registered critical suppliers.

Certificate

For providers of non-critical game-related services, including test laboratories and ADR providers. Valid for up to three years.

Provisional Licence

Granted while the second phase of a B2C review runs, for up to six months, extendable by six. Most register entries were still provisional in October 2026.

A huge share of the world’s online casinos have carried a Curaçao licence at some point, from small crypto sites to some of the biggest names in the business. For years those licences came through a handful of private “master licence” holders. Since 24 December 2024 they come from one regulator, the Curaçao Gaming Authority (CGA), under a new law known as the LOK.

This review explains what changed, what a Curaçao gambling licence costs, what protection it actually gives you, which countries Curaçao casinos can and can’t serve, and how to check a licence at a time when the CGA’s own verification tools are in flux. Every figure comes from the CGA’s published policies and registers, the LOK text or official statements, checked in October 2026.

Short answer: the LOK is a genuine step up from the old system, with mandatory free dispute resolution, responsible-gambling rules and non-transferable licences. But the regulator is still young, publishes no fines, has most licences still under assessment, and spent 2026 dealing with a breach of its licensing portal. A Curaçao licence today is a baseline, not a seal of quality.

The CGA at a glance (verified October 2026)

RegulatorCuraçao Gaming Authority (formerly Gaming Control Board)
LawLOK, in force 24 December 2024
Licence register666 entries (571 B2C) on 14 Oct 2026
Full ("indefinite") licencesAbout 209
Annual B2C fee€47,450
Certified ADR providers7

What Is the Curaçao Gaming Authority?

The Curaçao Gaming Authority is Curaçao’s gambling regulator. It isn’t a brand-new body: it’s the foundation set up on 19 April 1999 as the Gaming Control Board (GCB), which the LOK designated as the CGA when the law took effect. That’s why you’ll still see the “Curaçao Gambling Control Board” name on many sites, and even the old logo on parts of the CGA’s own website.

The CGA is an independent administrative authority led by a board of directors under a supervisory board. It supervises online gaming, Curaçao’s land-based casinos and the numbers lottery, and has been the anti-money laundering supervisor for the whole gaming sector since 2019. Political responsibility moved from the Minister of Finance to the Minister of Justice in August 2025.

The CGA is based at Scharlooweg 172-174 in Willemstad, and its official website is cga.cw.

From Master Licences to the LOK: What Changed

Under the old National Ordinance on Offshore Games of Hazard from 1993, four private companies held master licences and issued sub-licences to operators. The model was widely criticised for weak oversight: master licensees rarely handled player complaints, ownership was hard to see, and the Netherlands made an independent regulator a condition of its 2020 support package for Curaçao.

The National Ordinance on Games of Chance (Landsverordening op de kansspelen, LOK) replaced that system:

Curaçao gambling law: key dates
DateWhat happened
Nov 2023The CGA begins its phased reform and accepts direct licence applications
24 Dec 2024The LOK takes effect; former sub-licensees get provisional licences
Jun 2025Selected provisional licences extended to 24 December 2025
15 Oct 2025The old "Orange Seal" expires, ending the sub-licence system
24 Dec 2026Licensees may only use licensed or registered critical suppliers
1 Apr 2027Local substance requirements enforced from this date

The biggest practical changes: every operator now needs its own licence directly from the CGA, and licences can’t be transferred, rented out or sub-licensed. Applicants are vetted on integrity, ownership and source of funds, must have a responsible-gambling policy and an approved dispute resolution provider, and must register with the financial intelligence unit’s reporting system. If you see an orange seal or a sub-licence number on a casino today, that licence system no longer exists.

Curaçao Gambling Licence: Cost and Requirements

The CGA’s official fee schedule (version 2.0, October 2025) sets these costs:

Curaçao gambling licence fees (October 2026)
LicenceApplication feeAnnual fee
B2C online gaming licence€4,592 + €150 per beneficial owner€47,450 (€24,490 to the Treasury + €22,960 to the CGA)
B2B critical supplier licence€4,592 + €150 per beneficial owner€24,490
Certificate (non-critical services, e.g. test labs, ADR)€383Valid for three years
Extra main domain€250 (one-time)Not applicable

The LOK itself contains no gaming tax on revenue, so the Curaçao online gambling licence cost is mainly the fees above plus ordinary Curaçao profit tax, whose rate the CGA doesn’t publish. Annual fees are invoiced from 15 January each year, and a licence isn’t formally granted until the invoices are paid.

The main requirements:

  • A Curaçao company (NV or BV) managed by at least one Curaçao resident.
  • Local substance: one permanent local key person for the first four years, three from year five, and dedicated business premises in Curaçao. The government postponed enforcement until 1 April 2027.
  • A two-phase review: integrity and financial viability first, then everything else. The law gives the CGA eight weeks for each phase once the file is complete, extendable by four, and it can issue a provisional licence of up to six months in between.
  • Hard bars: unverified owners, recent enrichment-crime convictions, unproven source of funds, unpaid taxes or links to a revoked licence.

One caveat for anyone applying now: the CGA’s licensing portal has been offline since a security breach, and on 7 October 2026 the CGA said it won’t return. Licensing continues through “alternative arrangements” that hadn’t been published by mid-October.

What a Curaçao Licence Means for Players

For the first time, Curaçao has binding responsible-gambling rules. The CGA’s Responsible Gambling Policy (February 2025) and the LOK require every licensed casino to offer:

Player protection rules for CGA-licensed casinos
RuleWhat it means for you
Deposit limitsDaily, weekly and monthly limits must be available. Lower limits apply immediately; higher ones only after seven days.
Cooling-off24 hours, 7 days, 1 month or 3 months, activated in one click with no approval needed.
Self-exclusionAt least 12 months and irrevocable, with options up to lifetime, covering all of the operator's brands. Your remaining balance must be refunded within two business days.
Age and identityUnder-18s can't play. Your age must be verified before you deposit or bet, with a government ID check under KYC rules.
No creditLicensees may not give players credit to gamble.
Complaints and ADRA reasoned answer within four weeks, then free independent dispute resolution paid for by the casino.

The gaps are significant, though:

  • No rule ring-fencing your money. The LOK allows the CGA to require player-fund segregation and provides for a guarantee fund, but we found no rule in force requiring fiat player funds to be held separately, and no evidence the guarantee fund is operating.
  • No national self-exclusion. Self-exclusion works operator by operator, so excluding yourself from one company’s casinos doesn’t block another’s.
  • The CGA doesn’t decide disputes. It won’t rule on individual complaints; that’s the ADR provider’s job.

Under the LOK, a Curaçao licence finally comes with real rules. Whether they're enforced is the question the CGA still has to answer.

Curaçao gambling licence countries: who can a Curaçao casino accept?

There’s no official CGA list of countries Curaçao licensees can or can’t serve. Instead, the CGA requires casinos to tell you clearly in their terms where play is permitted and where it’s restricted, and it can revoke a licence if a foreign authority finally rules that the operator broke its gambling law. In practice, many Curaçao casinos exclude the United States and Curaçao itself, as well as markets with their own licensing systems.

The rule of thumb is simple: a Curaçao licence doesn’t override local law. The Netherlands requires a Dutch licence and its regulator has fined Curaçao-based operators. The UK requires a UK Gambling Commission licence for anyone offering gambling to people in Great Britain, so a Curaçao online casino that accepts UK players without one is operating outside UK law. UK players are better protected choosing UKGC-licensed sites, where GAMSTOP, stake limits and UK dispute resolution all apply.

How to Complain About a Curaçao Casino

Tools: Account details, Dates and amounts, Screenshots, The casino's complaint form
  1. Step 1

    Complain to the casino within six months, using its official complaint form. It must acknowledge you in writing within one week.

  2. Step 2

    Expect a reasoned final decision within four weeks, extendable once by four weeks with notice. Self-exclusion complaints must be handled within days.

  3. Step 3

    If you're not satisfied, take it to the casino's CGA-certified ADR provider. It's free for you; the casino pays.

  4. Step 4

    Report malpractice or licence breaches to the CGA at [email protected]. It uses reports for supervision but won't decide your individual case.

  5. Step 5

    As a last resort, disputes go to the courts of Curaçao under Curaçao law.

The seven ADR providers certified by the CGA (register updated August 2026) are Cadre, ABC-ADR, EGIS-FZCO, Resolvo Curaçao, iGamingADR, ADR Curaçao and IBAS. Check which one your casino uses in its terms. Once one ADR process is completed you can’t start again with another, and whether the outcome binds you depends on the casino’s terms.

How to Check a Curaçao Licence (and Why It's Harder Right Now)

Licensed casinos must show their licence number, company name, registered address and the CGA seal in the footer. To check it:

  1. Read the licence number. LOK-era numbers look like OGL/2024/1718/0938 or, for newer licences, CGA/2025/2452/1255. Old sub-licence formats are no longer valid.
  2. Find it in the register. The CGA’s licence register page has PDF lists of online licences, certificates and land-based casinos. Check the company name and number match.
  3. Check the status. “Indefinite” is a full licence. “Assessment in progress” means a provisional licence still under review. “Expired” or revoked means no licence.
  4. Check the enforcement register on the same page for revocations and suspensions.
  5. Check the warnings. The CGA publishes notices about sites falsely using real licensees’ numbers.

Two complications. First, the register lists companies, not casino brands or domains, so it can’t confirm that a particular website belongs to the licensee. Second, the CGA’s digital seal, a green “CGA” box that links to a certificate on cert.cga.cw, has been affected by the portal breach; on 7 October 2026 the CGA said it would introduce an alternative way to show a domain is licensed, but none had been published by mid-October. Until it is, the register check is the most reliable test.

As worked examples, our reviews of Mega Dice, Casino Joy and Hugo Casino list licences in the OGL format, OGL/2024/1718/0938, OGL/2024/112/0974 and OGL/2024/589/0556, which you can look up in the register yourself.

Licence number in OGL/ or CGA/ format
Company and number in the register
Status Indefinite or under assessment
Not on the enforcement register

Enforcement, the Portal Breach and Open Questions

The CGA has the powers you’d expect: instructions, penalty orders, administrative fines, suspension and revocation, and referral to the public prosecutor. How it uses them is harder to judge, because it publishes little:

  • Revocations without reasons. Its enforcement register (September 2026) lists 31 revoked licences and one not extended, including a batch of ten in November 2025, but gives no reasons. Unpaid fees lead to revocation too, so some may be administrative.
  • No published fines. We found no administrative fines against licensees on the CGA’s site, and the annual enforcement report its policy promises hasn’t appeared.
  • A criminal case. In July 2025 Curaçao’s public prosecutor settled with 12 companies running online casinos for failing to verify players’ identity, with 11 paying XCG 22,500 per casino.

The regulator itself has been through a turbulent stretch. Its supervisory board resigned in September 2025. Then on 17 September 2026 the CGA confirmed that its licensing portal had been accessed without authorisation, through an account registered under a false identity in December 2025, with access lasting until September 2026. It called the incident a serious breach, took the portal offline and on 7 October said it would not return to service.

Leaked files from that breach underpin investigative reporting by Dutch outlet Follow the Money, which alleges that licences were sometimes granted while questions about ownership were still open. The CGA said it followed robust internal procedures and that conclusions shouldn’t be drawn from isolated documents. These are reported allegations, not regulatory findings, but they matter when you’re deciding how much weight a Curaçao licence deserves.

Pressure from the Netherlands continues too. In July 2025 a Dutch State Secretary said the Dutch regulator had fined casinos using Curaçao licences at least 16 times since 2013, the largest fine €12.6 million, and that the fines were rarely collected.

Curaçao vs Other Licensing Authorities

How a Curaçao licence compares with two regulators often seen on the same casino sites:

CGA vs MGA vs UKGC at a glance (October 2026)
CGA (Curaçao)MGA (Malta)UKGC (Great Britain)
Annual B2C fee€47,450€25,000 + compliance contributionFrom £7,000 to over £1.45m, by yield
Gaming taxNone under the LOK15% casino / 10% other, on players in Malta only40% of profits (Remote Gaming Duty)
Free ADRMandatoryMandatoryMandatory
Player fund protectionNo segregation rule foundSegregated, MGA-approved accountsDisclosed on a three-level rating
National self-exclusionNoNo (operator level online)GAMSTOP
Published finesNone foundYesYes

Curaçao is by far the cheapest of the three and now matches the others on mandatory ADR. It still trails both on player funds and on visible enforcement, which is why we rate it a tier below Malta and Great Britain.

Curaçao Online Casinos: What to Know Before You Play

More than 500 companies held B2C entries in the CGA register in October 2026, many running several casino sites each, so quality varies enormously. When you’re weighing up a Curaçao licensed casino:

  • Check the status, not just the logo. A full “Indefinite” licence means the CGA has finished its review; “Assessment in progress” means it hasn’t. Only about a third of register entries had a full licence in October 2026.
  • Read the restricted-countries list in the terms, and make sure your country isn’t on it.
  • Find the named ADR provider. It must be one of the seven the CGA has certified.
  • Test the safer-gambling tools. Deposit limits, cooling-off and self-exclusion must be one click away under the CGA’s policy.
  • Be extra careful with a new Curaçao online casino. New licences start on six-month provisional terms while the CGA completes its review.

For a ready-made Curaçao casino list, scroll to the bottom of this page: every casino we’ve reviewed with a Curaçao licence appears there automatically, ranked by FAQsino Trust Score. Our reviews of Hugo Casino, Casino Joy, Mega Dice and Instant Casino show how individual Curaçao casinos measure up. The CGA also supervises Curaçao’s land-based casinos, which appear on a separate list in its register.

Our Verdict on the Curaçao Gaming Authority

The LOK has turned Curaçao from a licensing marketplace into a regulated jurisdiction on paper. One regulator, non-transferable licences, binding responsible-gambling rules and mandatory free ADR are all real improvements on the master-licence era, and the CGA has started revoking licences.

The trouble is everything that can’t yet be seen. Most licences are still under assessment, no fines have been published, revocations come without reasons, and 2026 brought a breach of the licensing portal, reporting that questions ownership checks, and a digital seal that’s currently in limbo. There’s still no rule ring-fencing your money.

A Curaçao licence today tells you the operator has entered a regulated system, not that it has passed a tough one. Check the licence status in the register, read the restricted countries and complaint terms, and judge the casino on its own record.

Licence Types Issued

B2C online gaming licence B2B critical supplier licence Certificate for non-critical services Land-based casinos Numbers lottery

Player Protections Mandated

✖Segregated Player Funds
✖Self-Exclusion Register
✅Responsible Gambling Requirements
✅Free Dispute Resolution (ADR)
✅Advertising Standards Enforcement
✖Loot Box / Skin Betting Rules

FAQ

What is the Curaçao Gaming Authority?

The Curaçao Gaming Authority (CGA) is Curaçao's gambling regulator. It's the former Gaming Control Board, founded in 1999 and designated the CGA when the National Ordinance on Games of Chance (LOK) took effect on 24 December 2024. It licenses online casinos and suppliers and supervises land-based gaming.

Is the Curaçao Gaming Control Board the same as the CGA?

Yes. The Gaming Control Board (GCB) is the same foundation, designated the Curaçao Gaming Authority under the LOK. The old GCB name and logo still appear on some sites and documents.

How much does a Curaçao gambling licence cost?

A B2C online gaming licence costs €4,592 to apply for, plus €150 per beneficial owner, and €47,450 a year (€24,490 to the Treasury and €22,960 to the CGA). A B2B supplier licence costs €24,490 a year. The LOK sets no gaming tax on revenue.

Are old Curaçao sub-licences still valid?

No. The sub-licence system ended when the old "Orange Seal" certificates expired on 15 October 2025. Every operator now needs its own licence directly from the CGA, in the OGL/ or CGA/ number format.

Which countries can Curaçao-licensed casinos accept?

The CGA publishes no official country list. Casinos must state in their terms where play is permitted or restricted. Many exclude the United States and Curaçao itself, and a Curaçao licence doesn't permit serving markets with their own licensing, such as the Netherlands or the UK.

Can a Curaçao casino legally accept UK players?

Not without a UK Gambling Commission licence. UK law requires a UKGC licence for anyone offering gambling to people in Great Britain, so UK players are better protected at UKGC-licensed sites, where GAMSTOP and UK dispute resolution apply.

How do I check a Curaçao casino licence?

Find the licence number and company name in the casino's footer, then look them up in the CGA's licence register PDF on cga.cw. Check the status reads "Indefinite" or "Assessment in progress", and that the company isn't on the enforcement register.

How do I complain about a Curaçao casino?

Complain to the casino within six months; it must reply within a week and decide within four weeks. If you're not satisfied, use its CGA-certified ADR provider, which is free for you. The CGA doesn't decide individual disputes.

Is the CGA digital seal still working?

The CGA said on 7 October 2026 that its digital seal would be affected after a breach of its licensing portal, and that it would introduce an alternative. Until a replacement is published, checking the CGA licence register is the most reliable test.

How to Get an Online Gambling License

License TypeTimePrice
B2C Online Gaming Licence Up to 8 + 8 weeks by law, after a complete file €4,592 application + €47,450/yr
B2B Critical Supplier Licence 8 weeks by law, extendable by 8 €4,592 application + €24,490/yr
Certificate 6 weeks by law, extendable by 6 €383 application
Provisional Licence 6 months, extendable once Pro-rata annual fees
1

Set up a Curaçao company

The licence holder must be a Curaçao NV or BV with its statutory seat in Curaçao, managed by at least one Curaçao resident.

2

Apply and pay the fee

Submit the application forms and pay the application fee; nothing is processed until it's paid. The online portal was retired in October 2026, so check the CGA's current submission arrangements.

3

Phase 1: integrity and finances

The CGA checks beneficial owners, qualifying holders and key persons, source of funds and financial viability, within eight weeks of a complete file (extendable by four).

4

Phase 2: everything else

Responsible-gambling policy, an agreement with a certified ADR provider, AML controls and goAML registration, and an operations manual. A provisional licence can be issued while this runs.

5

Pay the invoices

The licence and seal are only issued once the annual-fee invoices are paid, normally within 14 days of notification.

6

Stay compliant

Pay annual fees from 15 January, file half-yearly complaint reports, use licensed critical suppliers from 24 December 2026, and meet local substance rules from 1 April 2027.

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